Terms of Service for Travel Vibes UK Ltd
Booking Conditions
These Booking Conditions, together with our Privacy Policy, any other written information we brought to your attention before we confirmed your booking, and where your holiday is booked via our website, our website terms and conditions of use, apply to your booking with Travel Vibes UK Ltd (“we”, “us”, and “our”).
Please read these Booking Conditions carefully before making any bookings. References to “you” and “your” in these Booking Conditions mean all persons named on the booking (including anyone who is added or substituted at a later date) or any of them.
By making a booking, you agree on behalf of all persons detailed on the booking that he/she:
Has read these Booking Conditions and has the authority to agree to be bound by them;
Consents to our use of personal data in accordance with our Privacy Policy and is authorised on behalf of all persons named on the booking to disclose their personal details to us, including where applicable, special categories of data (such as information on health or medical conditions and disabilities);
Is over 18 years of age;
Accepts financial responsibility for payment of the booking on behalf of all persons detailed on the booking.
Single Component Bookings
Where we sell a single component travel service to you such as flight, hotel, or car hire only, we act as an agent in respect of all such bookings and this section applies to all such bookings. We do not provide any financial protection for single component bookings except for some flights which are protected by our Air Tour Operator’s Licence (ATOL). Not all of our flight-only sales are ATOL protected: where we sell and issue tickets as an authorised airline ticket agent, no ATOL protection applies. We will inform you when you are purchasing an ATOL protected flight and you will be issued with an ATOL certificate.
Contact Information
For any queries, cancellations, or complaints, please contact our customer service team:
Sales Number: 02071833832
Customer Service and Complaint Number: 01618188837
Email: contact@travelvibeuk.co.uk
General Conditions
Booking Confirmation: Your booking is confirmed once you receive a booking confirmation from us, either electronically or via post.
Payment: Full payment is required as per the terms agreed at the time of booking. Failure to make payment by the due date may result in cancellation of your booking.
Cancellation: Cancellations must be made in writing. Cancellation charges will apply as per the terms provided at the time of booking.
Amendments: Any amendments to the booking must be communicated to us in writing. Amendments may incur additional charges.
Liability: We act as agents only and do not accept liability for any loss, damage, or additional expenses incurred by you due to changes in schedules or other services provided by third-party suppliers.
Travel Documents: It is your responsibility to ensure that all travel documents, such as passports and visas, are in order. We do not accept any liability for delays or cancellations caused by insufficient travel documentation.
Insurance: We strongly recommend that you purchase comprehensive travel insurance to cover cancellations, medical expenses, and other unforeseen circumstances.
By booking with Travel Vibes UK Ltd, you agree to these terms and conditions.
Travel Vibes UK Ltd
Sales Number: 02071833832
Customer Service and Complaint Number: 01618188837
Email: contact@travelvibeuk.co.uk
Please contact us if you have any questions or need further information regarding our terms of service.